The Standard - Frequently Asked Questions
Here are some questions frequently asked by our Plan members. If you don't find an answer to your specific question, please contact us at (800) 845-4669, or email us at and someone will respond to you within 24 hours.
The Standard Questions
Can I sign up for the The Standard Dental plan and still go to my own dentist?
When can I make an appointment?
Can I get major work done right away?
Do I need a pre-authorization for any procedures?
If I can go to any dentist I choose why is there a Preferred Provider List?
The Standard Answers
Top ↑Can I sign up for the The Standard Dental plan and still go to my own dentist?
Yes.
Top ↑When can I make an appointment?
The first day of the month you became effective.
Top ↑Can I get major work done right away?
Yes, qualified work will be covered at 50%.
Top ↑Do I need a pre-authorization for any procedures?
No. A pretreatment authorization form is not needed for any procedure, we recommend them for any dental work you consider expensive.
As a smart consumer, it's best for you to know your share of the cost up front.
Simply ask your dentist to submit the information for a pretreatment estimate to our customer relations department. We'll inform both you and your dentist of the exact amount your insurance will cover and the amount that you will be responsible for. That way, there won't be any surprises once the work has been completed.
Top ↑If I can go to any dentist I choose why is there a Preferred Provider List?
Employees and dependents have access to an extensive nationwide network of member dentists. The cost-saving benefits of visiting a PPO member dentist are automatically available to all employees and dependents who are covered by any of The Standard's dental plans and who live in areas where the nationwide PPO is available. We have provided a list of doctors for each state on this site, simply find the state of interest and open the PDF file for a complete list or we can email it to you.
